TERMS AND CONDITIONS OF SALE
PLEASE READ BEFORE ORDERING


Purchase orders from local, county, state and federal governmental agencies in the USA welcome. Please call 512.719.3595 as purchase orders can not be done online. All other orders must be prepaid unless prior arrangements are made. Sorry, no C.O.Ds.

Most equipment comes with a 90 day warranty. Some restrictions apply. Some products have additional manufactuer's warranty. Defective products will be replaced or repaired. Due to the nature of many products, on equipment and video sales, all sales are considered final and nonreturnable unless defective. Any return of a defective product require prior authorization and an authorization number. Prices and availability subject to change without notice.

By purchasing, buyer represents that he/she holds seller harmless for any use and/or misuse. It is the responsibility of the purchaser to ascertain and obey any and all applicable local, state and federal laws in regard to possession and/or use of any item found at this site. Laws vary from state to state. Purchaser agrees to consult with an attorney at law should any question of intended use arise.

Please note that we are a professional company that caters mainly to professional law enforcement and investigative agencies that has been in business for 30 years. While we welcome orders from consumers on SOME of our product line, we are not a consumer department store and do not allow what is commonly called return abuse. Due to the serious nature of our developed product line and in the rare case of a return because of a defective product, you are advised that we can only provide you with an in store credit and/or replacement.

RESTRICTIONS: Some items are restricted to certain specializations and functions and some require a license in some states. Some material and products are restricted and require letterhead authority to order and therefore can not be ordered online.

SHIPPING: All items shipped insured U.P.S. within the USA that comes from our office and your physical mailing address and telephone number is needed. Due to the nature of this product line, equipment and some books can not be shipped to a PO BOX.

SHIPPING CHARGES: Shipping charges are flat rate within the USA ground UPS as follows: $10.00 for orders $50.00 or under, $20.00 for orders over $50.00 up to $99.99, $25.00 for orders $100.00 or over and $35.00 for orders over $200.00. We offer UPS second day air and next day air for added charges. Orders outside the USA can only be shipped UPS air and start at $65.00 UPS air insured export charges. We can not ship USPS as this would require us to pack your order and then go stand in line at the post office which would take several hours. We therefore, can not ship to a PO Box.

TIME SERVICE: We stock an ample supply of products found at this site. The overwhelming majority of products (except custom badges) are shipped out within 48 hours of receiving the order during business days. Naturally, time service for orders on Saturday, Sunday and holidays would not start until the following business day. Thomas Investigative Publications, Inc. is generally known for quick order filling and turn around. The overwhelming majority of orders placed before noon ship the same day. Orders placed after noon may not ship until the following business day.

ORDERS OUTSIDE THE USA: Many items are restricted to sales within the United States. Many products may require a license from the US Department Of Commerce or the US State Department. Thomas Investigative Publications, Inc. does not ship any product requiring export licensing to any destination outside the USA. Orders outside the USA can only be shipped UPS air insured shipping to the billing address of the credit card holder only which is verified. Outside the USA orders require a $65.00 shipping charge which includes UPS air, insurance return signature card and export charges.

CHECKS: Based on our internal security check, we reserve the right to hold an order by company or personal check a reasonable time pending check clearance.

CREDIT CARD ORDERS: For your protection and ours, credit card orders require a security check concerning the ownership and validity of the credit card above and beyond an authorization number. Orders for equipment must be shipped to the credit card billing address.This process includes verification that you are the owner of the credit card you are using and that you belong to the telephone number, email address and internet service that you ordered with. All attempts of credit card are fraud are automatically forwarded to proper law enforcement authorities and the credit card company to the action as well as the owner of the credit card.

ORDERS OUTSIDE THE USA: Some orders outside the United States are restricted and/or prohibited. Customs forms state the exact contents of the products and the declared value is the selling price of the item, no exceptions. As stated, some products can not be shipped outside the USA. Should you have questions, please call 512.719.3595. Outsiders outside the USA require a minimum charge of $65.00 insured UPS air export shipping. This includes export fees that have to be paid.

BADGE ORDERS: Orders for custom badges are restricted to those with the authority to legally carry them. Badges for law enforcement officers require letterhead authority by mail or by fax. Custom badges for private investigative and security firms also require letterhead authority from your firm and your state licensing authority needs to be consulted concerning the use of such items before ordering. The nature of custom badge manufacturer is unavoidably time consuming requiring several processes. Custom badge orders take anywhere from four to eight weeks.

BACKORDERS: On occasion a book we do not publish or other product will be placed on backorder pending restocking. In such rare cases, you will be notified that the material is on backorder by mail. Although most backorders are filled quickly, some backorders may take anywhere from one to six weeks if the product in question has gone out of print and another printing is being done. Sometimes the restocking of direct imports may take 4/8 weeks.

PRICING: All pricing is subject to change without notice.

 

IF YOU AGREE TO TERMS AND CONDITIONS
OF SALE CLICK HERE TO ORDER

If you have questions on need clarifications,
please contact our office at 512-719-3595

IF YOU DO NOT AGREE TO TERMS AND CONDITIONS
OF SALE, CLICK HERE.

 

RETURN TO ORDER FROM PAGE

Thomas Investigative Publications, Inc.
P O Box 82148, Austin, Texas 78708
Phone: 512-719-3595, Fax 512-719-3594
Email:
RThomas007@aol.com

What's New Books Equipment Software PI Kits
NAIS Find A PI Links Resources Clothing
Badges ID Cards Certifications Members Only Our Staff
PI News PI Daily Cop Shop Gift Ideas Become A PI
Utrak Inc. - GPS Sign-On

Copyright: 2007, Thomas Investigative Publications, Inc. All rights reserved.
Thomas Investigative Publications, Trademark, 1981.
National Association Of Investigative Specialists, Inc, Trademark, 1986.
Spy Exchange, Trademark, 1999

IF YOU AGREE TO TERMS AND CONDITIONS
OF SALE CLICK HERE TO ORDER

If you have questions on need clarifications,
please contact our office at 512-719-3595

IF YOU DO NOT AGREE TO TERMS AND CONDITIONS
OF SALE, CLICK HERE.

 

RETURN TO ORDER FROM PAGE

Thomas Investigative Publications, Inc.
P O Box 82148, Austin, Texas 78708
Phone: 512-719-3595, Fax 512-719-3594
Email:
RThomas007@aol.com

What's New Books Equipment Software PI Kits
NAIS Find A PI Links Resources Clothing
Badges ID Cards Certifications Members Only Our Staff
PI News PI Daily Cop Shop Gift Ideas Become A PI
Utrak Inc. - GPS Sign-On

Copyright: 2007, Thomas Investigative Publications, Inc. All rights reserved.
Thomas Investigative Publications, Trademark, 1981.
National Association Of Investigative Specialists, Inc, Trademark, 1986.
Spy Exchange, Trademark, 1999